Yes. After registration, you can check in daily to claim Free VPN usage time for browsing, messaging, and light AI access. Upgrade to VIP only when you need more stable peak-hour speed.

Most users do not need to configure v2rayN, Shadowrocket, or v2rayNG manually. Install the Mayi VPN app, sign in, choose a node, and connect.

Device limits depend on the plan. Starter plans fit personal phone and desktop use, while higher plans support more family or work devices. Check the pricing page for the current limit.

Yes. Mayi VPN is designed around the common problems China VPN users face: unstable routes, failed nodes, slow evenings, and confusing client setup. Automatic routing helps reduce manual troubleshooting.

Refresh the subscription or node list first, then switch to a lower-latency region. If it still fails, check system time, proxy settings, and local firewall rules.

Some return-to-China scenarios are supported. Choose the relevant route for music, video, or Chinese-language services, but actual results depend on platform rules and the local network.

If the official download is slow, contact support for a mirror link or check the Telegram channel for the latest installer package.

Some OpenWrt, Merlin, and Padavan routers are supported. Router setup depends heavily on firmware and plugins, so confirm compatibility before importing node details.

Click Forgot Password on the login page and use your registered email to receive a reset link. Keep that email accessible to avoid losing your account.

Yes. Mayi VPN works on home broadband, 5G, campus networks, hotel Wi-Fi, and public hotspots, then selects a suitable connection method based on network conditions.

When the encrypted tunnel is active, your traffic is carried through an encrypted connection. An ISP may see connection metadata, but not the specific page content inside the tunnel.

We follow a minimized logging approach. We do not store browsing history, page content, or the real purpose of your visits; necessary account and operational data is used for service reliability and security.

We keep adjusting protocols and routes to improve availability, but every VPN and proxy tool can be affected by external network conditions. Update your subscription and switch backup nodes when needed.

The service can use TLS, Reality, Hysteria 2, and other transport methods depending on the client and node environment.

Websites normally see the exit IP of your selected node instead of your local IP. We recommend enabling DNS leak protection and kill switch features to reduce exposure risk.

Yes. When enabled, the kill switch can block unencrypted traffic if the VPN tunnel drops unexpectedly.

The client prioritizes DNS requests through the encrypted tunnel, reducing hijacking, pollution, and local network leakage.

No. We do not sell browsing data or build third-party advertising profiles from user behavior. Required third-party components are limited to service operations such as crash analysis.

That means the selected exit node is active. You can switch between regions such as Hong Kong, Japan, the US, and Singapore based on the service you need.

Yes. We maintain native IP and regional nodes for common streaming platforms. If a platform blocks one region temporarily, switch nodes or ask support for a recommended route.

It can help with some gaming routes. Unlike dedicated tools such as UU加速器, 雷神加速器, or 迅游加速器, Mayi VPN is a general VPN Service, but Steam and common international server routes are still optimized.

Some nodes allow P2P traffic. Follow local laws and platform rules, and choose nodes that are marked as suitable for downloads.

Peak hours can be affected by local ISPs and cross-border links. VIP dedicated routes have higher priority and more bandwidth headroom than basic Free VPN routes.

Smart split routing keeps local apps on your normal network while global apps use the VPN tunnel. That lets WeChat, Douyin, Google, ChatGPT, and YouTube work side by side more naturally.

Some nodes include basic ad and malicious-domain filtering. This can reduce pop-ups and risky sites, but it does not replace a browser security extension or antivirus tool.

We provide ticket and community support. Response time may vary during peak periods, but widespread route incidents and paid-plan issues receive priority handling.

Start with automatic routing, then switch regions based on your target service. The best node for AI access, streaming, and downloads may be different.

Yes. Sign in with the same Mayi VPN account on supported apps and your plan benefits sync across devices without another purchase.

You can buy a temporary data top-up or upgrade to a higher plan in the account center. The system will notify you when usage is low.